JAIIB · Paper 11/55 chapters with notes
Principles & Practices of Banking
The most scoring paper in JAIIB — 55 chapters across 4 modules. Chapter-wise notes with mnemonics, real-world examples, exam traps, and quick-reference tables.
✓ 100 marks · Pass at 50✓ 55 chapters · 4 modules✓ Updated for 2026 attempt
Module A
General Banking Operations
21 chapters · 1 available
Module B
Functions of Banks
20 chapters · 0 available
Module C
Banking Technology
9 chapters · 0 available
Module D
Ethics in Banks and Financial Institutions
5 chapters · 0 available
Module A
General Banking Operations
21 chapters2AML-KYC Guidelines
3Operational Aspects of KYC
4Opening Accounts of Various Types of Customers
5Operational Aspects of Deposit Accounts
6Operational Aspects of Handling Clearing/Collection/Cash
7Banker's Special Relationship
8Foreign Exchange Remittance Facilities for Individuals
9Operational Aspects of NRI Business
10Foreign Currency Accounts for Residents and Other Aspects
11Cash Management Services and its Importance
12Payment and Collection of Cheques and Other Negotiable Instruments
13Responsibility of Paying Bank
14Responsibility of Collecting Bank
15Ancillary Services
16Financial Inclusion & Financial Literacy
17Customer Service Guidelines
18Duties & Rights of a Banker and Customer Rights
19Grievance Redressal & RBI Integrated Ombudsman Scheme 2021
20The Consumer Protection Act, 2019: Preamble, Extent and Definitions
21The Right to Information Act, 2005
Module B
Functions of Banks
20 chapters22Principles of Lending, Different Types of Borrowers, and Types of Credit Facilities
23Appraisal and Assessment of Credit Facilities
24Operational Aspects of Loan Accounts
25Types of Collaterals and their Characteristics
26Different Modes of Charging Securities
27Documentation
28Non-Performing Assets / Stressed Assets
29Important Laws Relating to Recovery of Dues
30Contracts of Indemnity
31Contracts of Guarantee & Bank Guarantee
32Letters of Credit
33Deferred Payment Guarantee
34Laws Relating to Bill Finance
35Personal Finance
36Priority Sector Advances
37Agricultural Finance
38Finance to MFIs / Co-Lending Arrangements with NBFCs
39Micro, Small and Medium Enterprises in India
40Government Sponsored Schemes
41Self-Help Groups
Module C
Banking Technology
9 chapters42Essentials of Bank Computerisation
43Operational Aspects of CBS Environment
44Alternate Delivery Channels – Digital Banking
45Data Communication Network and EFT Systems
46Digital Payment Systems – NPCI
47Impact of Technology Adoption and Trends in Banking Technology
48Security Considerations and Mitigation Measures in Banks
49Operational Aspects of Cyber Crimes / Fraud Risk Management in Cyber Tech
50Technology Trends in Banking, e-RUPI, Fintech — RegTech, SupTech, Hashtag Banking
Module D
Ethics in Banks and Financial Institutions
5 chapters51Ethics, Business Ethics & Banking: An Integrated Perspective
52Ethics at the Individual Level
53Ethical Dimensions: Employees
54Work Ethics and the Workplace
55Banking Ethics: Changing Dynamics