BankopediaBankopedia
JAIIB · PPB · Unit 1Chapter Notes4–6 Marks Expected

Opening Accounts of Various Types of Customers

Principles & Practices of Banking | Unit 1 Chapter Notes

Accounts for individuals, joint holders, illiterate & blind persons, minors, HUF, partnership firms, LLP, limited companies, trusts, executors, co-operative societies, and government bodies — plus RBI’s current account regime (CC/OD norms), Clayton’s Rule, LEI, and photograph rules.

By Bankopedia.co.in Updated 2026 High weightage in JAIIB PPB

📌 Why This Chapter Matters in JAIIB

Chapter 4 is one of the highest-density chapters — it covers every customer type a bank encounters. Expect 4–6 questionsper attempt, typically testing minor account rules (age, majority, guardian rights), HUF Karta identification, Clayton’s Rule in partnership accounts, the current account CC/OD regime thresholds (₹5 crore / ₹50 crore), LEI applicability, and document requirements for each entity type. The “introduction is NOT required” rule (as per RBI KYC guidelines) is a recurring MCQ.

Section 1

Personal Accounts — Individuals & Joint Account Holders

A. Accounts of Individuals

To open an individual account, a person must be: (1) a major by age, (2) of sound mind, and (3) not an un-discharged insolventor disqualified from contracting by law. The account opening form must be signed by the individual(s). When the individual is not of sound mind or is a minor, the court-appointed or natural guardian signs. KYC documents for the guardian must also be obtained — the guardian qualifies as “a customer” under AML regulations.

⚠️ Exam Trap — Introduction Is NOT Required

As per RBI KYC guidelines, the earlier practice of obtaining an introductionfor new account holders has been completely dispensed with. Banks should NOT insist on introduction for opening accounts. The answer to “Is introduction compulsory?” is always Not to be taken.

B. Joint Account Holders

A joint account is opened in the names of two or more individuals. Common reasons:

Funds belong to more than one person and they want joint control
Funds earned by one, but another needs convenient access
Easy access in event of the fund-owner's death

Modes of Operation — Joint Accounts

Either or Survivor (E or S)Any one of the joint holders can operate independently. On death of one, the survivor(s) continue.
Former or SurvivorOnly the first-named holder operates during her lifetime. Survivor operates on death of the former.
Jointly (all must sign)All holders must sign together for every transaction. Most restrictive.
Any one or SurvivorAny one holder may operate; on death of any, the rest continue.

Key Rules for Joint Accounts

All joint account holders must sign the account opening form
KYC documents must be obtained for every joint holder
Joint accounts of residents with a Non-Resident Indian (NRI) are permitted only if the NRI is a close relative of all resident holders
Relationship among joint holders and the purpose of the joint account must be ascertained
Section 2

Accounts of Illiterate & Blind Persons

A. Accounts of Illiterate Persons

Current account NOT to be opened

A current account should not be opened in the name of an illiterate person under any circumstances.

No cheque book

Cheque book must NOT be issued — even in the case of a joint account with an illiterate holder.

Thumb impression (left hand)

The left hand thumb impression is obtained on the account opening form in the presence of an authorised bank officer and a person well known to the bank, who attests the impression.

Two photographs required

Passport-size photographs: one affixed to account opening form, one to the passbook.

Withdrawal in person only

The illiterate person must personally come to the bank with the passbook every time for withdrawal.

Oral confirmation on every withdrawal

The account holder must orally confirm each withdrawal to the authorised official.

Literate operator: joint operation only

If an illiterate person wants a literate person to operate, an authorisation-cum-indemnity letter is submitted — but operation must be JOINTLY by both. No 'E or S' or 'literate person only' mandate is allowed.

B. Accounts of Blind Persons

Note — No Legal Bar

There is no legal bar for a blind person to open a bank account. However, due care must be exercised because of signature inconsistency and higher risk of being cheated.

Two photographs required

Passport-size: one on account opening form, one in passbook.

Signature/thumb impression attested

Must be attested by a person well known to the bank.

Branch Manager's discretion

Branch Manager may allow the blind person to operate the account herself, or by a next of kin — after taking a proper 'letter of authority' from the blind customer.

Inconsistent signature: thumb impression also

If inconsistency is noticed in the signature of a blind customer, the left hand thumb impression may also be obtained.

Entries read out at each transaction

Entries and balance in the passbook must be updated at each transaction and read out to the customer when no other person is within hearing distance.

Free — no credit card needed

Register free to read the full guide

All 25 chapters covered, plus a downloadable PDF study pack.

  • Full guide — all 24 IIBF syllabus chapters
  • PDF study pack — download and read offline
  • Name screening, alert categories, STR writing guide
  • 2025–26 regulatory updates included