Opening Accounts of Various Types of Customers
Principles & Practices of Banking | Unit 1 Chapter Notes
Accounts for individuals, joint holders, illiterate & blind persons, minors, HUF, partnership firms, LLP, limited companies, trusts, executors, co-operative societies, and government bodies — plus RBI’s current account regime (CC/OD norms), Clayton’s Rule, LEI, and photograph rules.
📌 Why This Chapter Matters in JAIIB
Chapter 4 is one of the highest-density chapters — it covers every customer type a bank encounters. Expect 4–6 questionsper attempt, typically testing minor account rules (age, majority, guardian rights), HUF Karta identification, Clayton’s Rule in partnership accounts, the current account CC/OD regime thresholds (₹5 crore / ₹50 crore), LEI applicability, and document requirements for each entity type. The “introduction is NOT required” rule (as per RBI KYC guidelines) is a recurring MCQ.
Personal Accounts — Individuals & Joint Account Holders
A. Accounts of Individuals
To open an individual account, a person must be: (1) a major by age, (2) of sound mind, and (3) not an un-discharged insolventor disqualified from contracting by law. The account opening form must be signed by the individual(s). When the individual is not of sound mind or is a minor, the court-appointed or natural guardian signs. KYC documents for the guardian must also be obtained — the guardian qualifies as “a customer” under AML regulations.
⚠️ Exam Trap — Introduction Is NOT Required
As per RBI KYC guidelines, the earlier practice of obtaining an introductionfor new account holders has been completely dispensed with. Banks should NOT insist on introduction for opening accounts. The answer to “Is introduction compulsory?” is always Not to be taken.
B. Joint Account Holders
A joint account is opened in the names of two or more individuals. Common reasons:
Modes of Operation — Joint Accounts
Key Rules for Joint Accounts
Accounts of Illiterate & Blind Persons
A. Accounts of Illiterate Persons
Current account NOT to be opened
A current account should not be opened in the name of an illiterate person under any circumstances.
No cheque book
Cheque book must NOT be issued — even in the case of a joint account with an illiterate holder.
Thumb impression (left hand)
The left hand thumb impression is obtained on the account opening form in the presence of an authorised bank officer and a person well known to the bank, who attests the impression.
Two photographs required
Passport-size photographs: one affixed to account opening form, one to the passbook.
Withdrawal in person only
The illiterate person must personally come to the bank with the passbook every time for withdrawal.
Oral confirmation on every withdrawal
The account holder must orally confirm each withdrawal to the authorised official.
Literate operator: joint operation only
If an illiterate person wants a literate person to operate, an authorisation-cum-indemnity letter is submitted — but operation must be JOINTLY by both. No 'E or S' or 'literate person only' mandate is allowed.
B. Accounts of Blind Persons
Note — No Legal Bar
There is no legal bar for a blind person to open a bank account. However, due care must be exercised because of signature inconsistency and higher risk of being cheated.
Two photographs required
Passport-size: one on account opening form, one in passbook.
Signature/thumb impression attested
Must be attested by a person well known to the bank.
Branch Manager's discretion
Branch Manager may allow the blind person to operate the account herself, or by a next of kin — after taking a proper 'letter of authority' from the blind customer.
Inconsistent signature: thumb impression also
If inconsistency is noticed in the signature of a blind customer, the left hand thumb impression may also be obtained.
Entries read out at each transaction
Entries and balance in the passbook must be updated at each transaction and read out to the customer when no other person is within hearing distance.
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